Professional Development

Get Onboard in Indiana!

Hit the Ground RunningCouncil for Opportunity in Education's Orientation and Professional Development Program for College Access and Success Professionals

New to college access and success? Or, do you need a refresher? COE's Onboarding Orientation and Professional Development is designed to bring you quickly up to speed with three modes of learning. First, a one-on-one conversation to identify pressing program and professional development needs. Second, attend a full-day on-site, in-person workshop to connect to leader experts from other programs. Finally, get access to online learning modules to enable a review of the history, resources, regulations and effective strategies to do the job competently and successfully. The online learning can begin immediately.

COE Point of Contact — Dr. Nicole Norfles, (202) 347-7430 or (

April 28, 2019 — Indianapolis, IN
Crowne Plaza Indianapolis Downtown Union Station
123 West Louisiana Street • Indianapolis, IN • 46225-1049
DOWNLOADSTentative Agenda Document is available for download (.pdf)
GROUP ROOM RATE$125.00 (plus state & local taxes)
CUT-OFF DATE • (April 12, 2019) or when the room block is full

Step 1One on One Consultation. When a person registers for the Orientation and Professional Development, the Council for Opportunity in Education (COE) will schedule a meeting with the employee to gauge specific needs.

Step 2In-Person Training. The person will choose an on-site training to attend. This one day event will provide the framework needed for the position.

Step 3Online Modules / Two Week Courses. COE offers over 15 relevant courses to ensure success in one position. Participants have 1.5 years to choose and complete courses. Again, the online learning can begin immediately after registration.

Online Modules previously offered include: Professional Ethics in an Access and Success Program; Getting Recognition for the Work You Do; Using Student Tracking Data to Improve Your Program; Getting Family Involvement in Your Programs; Examining Bridging Programs; Career Counseling; and Admissions and College Match.

Pricing Members Non-Members
Phone Consult + On-Site Training + 3- Online 10-Day Courses $800 $1,500
Phone Consult + On-Site Training + 5- Online 10-Day Courses $1,100 $1,900

Online Courses

Below are the online courses scheduled. Sign up today by completing this form Document is available for download (.pdf) and sending to ( (remember, you must be a paid participant of the Onboarding package). For questions please e-mail ( or (

(February 18-27, 2019) Working with Diverse Populations. This course provides an overview of sociocultural identity, with an emphasis on how identity impacts access and success programs. Issues of sociocultural identity have been shown to impact educational outcomes. As such, it is imperative for access and success professionals to be aware of the dynamic between identity and the student experience. This course will describe various sociocultural identity development models, frameworks for applying cultural competence to practice, and systems of privilege and oppression at the societal, institutional, group, and individual levels. A special focus will be placed on how various sociocultural identities intersect and impact the educational experience of students from low-income, first-generation college going, and other underrepresented backgrounds.

(March 11-20, 2019) Creating a Policy and Procedure Manual. Policies and procedures are designed to influence and determine decisions, actions, and activities that take place within the boundaries of a program. Procedures are the specific methods employed to express policies in action in day-to-day operations of the organization. Together, policies and procedures ensure that a point of view held by the program and it is translated into steps that result in an outcome desired by the program and institution/agency. In this course, programs will receive a better understanding on how to create policy and procedures that make sense for their program.

(April 15-26, 2019) Examining a Bridge Program for your SSS Program. Student Support Services programs have outcomes that their students enroll and graduate from a collegiate setting. Bridging programs are an excellent way to have your students start off right but how does that look like? This course will review the models for collegiate success programs. Partnerships will be discussed and regulations around bridging will be examined. Participants should walk away with ways to enhance current bridge model or critically think about including a bridge program.

(April 29-May 8, 2019) Career Counseling. The aim of this course is to introduce access and success professionals to the sub specialty of career, vocational and lifestyle counseling. The course will focus on understanding the factors that influence vocational choice and explore how psychological knowledge can be used to help students (as well as the professional) plan appropriate careers. It will provide the students with an understanding of career development and occupational lifestyle planning.

(May 13-22, 2019) Managing Your Workload to Meet Your Program Objectives. This workshop will investigate effective strategies that projects can utilize to manage staff workloads and talents to meet project objectives. Workshop participants will discuss models for staff workloads including Management by Objectives and case management structures. The group will also discuss use of staff strengths to form a complementary team. Workshop participants will gain best practice methods by participating in a case study activity, sharing their projects with other TRIO professionals.